South Africa has been
hit by one of the biggest cyber-fraud attacks in its history, according to the
body that oversees local financial transactions.
The payment card
systems of thousands of shops, restaurants and hotels had been compromised,
said the Payment Association of South Africa (Pasa).
Losses were thought to
be in the "tens of millions, but not hundreds of millions of rands",
it said.
It added the attackers
had used a new variant of the malware known as Dexter.
Ten million rand is
worth £626,000 or just over $1m.
Dexter gets its name
from a string of code found in one of its files, which may refer to the US
television show that followed the exploits of a serial killer.
The Dexter code was linked to
a series of attacks on point-of-sale systems in the UK, US and dozens of other
countries towards the end of last year.
It skims and transmits
the cards' magnetic-strip information, allowing clones to be made that can then
be used for fraudulent purchases,.
Pasa said it believed
the criminals responsible were based in Europe, but added it was not sure from
which countries.
Copied
magstrips
"It's probably
the worst [attack] of its kind in terms of the losses," Walter Volker,
Pasa's chief executive.
"We started
detecting higher levels of fraud at some of these retailers early in the year -
from about late-January, February. We initially thought it was a normal
seasonal thing, but as the volumes increased we decided to appoint a forensics
investigation company.
"Eventually it
was able to find this particular malware in some of the locations. Very soon
after we found the cause of the compromise, we were able to clean up those
sites with anti-malware software."
Mr Volker added that while the attack had targeted back-end
systems to steal data from the cards' magstrips, it had not stolen Pin codes or
CVV payment authentication numbers - meaning the thieves would not have been
able to withdraw money from bank cash machines or have used the information to
make purchases from internet shops.
"Normal anti-virus software would probably have cleaned
up Dexter but it was a particular custom-built variant, which was not
detectable with the normal scanning software that everybody's got," Mr
Volker added.
"It seems like it was a European-based syndicate - we
don't exactly where - but Interpol and Europol are making good progress in
trying to apprehend these particular perpetrators."
KFC fast-food restaurants' card systems were among those to
have been compromised, according to a statement given by the chain's owner to
the Bloomberg news agency.
"We take this extremely seriously," Yum Brands
said. "Our first priority is to make sure that the impact on our customers
remains minimal."
Bloomberg added that a locally based burger and pizza chain
operator, Famous Brands, had also confirmed some of its payment machines had
been exposed.
However, Pasa stressed that it would ultimately be the banks
- rather than the public or other businesses - that would face losses as a
consequence of the attack.
"In terms of the banks, there's probably not a single
issuing bank in the country that has not been affected in some way," said
Mr Volker.
"The South African card holders - or potentially
tourists using their cards at the affected sites - will not be exposed to any
losses. It's just the inconvenience of detecting false transactions on their
accounts.
"If that has happened they should just contact their
issuing bank."
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