Instagram has blocked searches for certain terms associated
with the suspected illegal sale of drugs via its service.
The journalists had uncovered many pictures and videos of narcotics
posted alongside text advertising their sale.
Instagram is owned by Facebook.
The firm has a policy of acting on posts reported as being
inappropriate, but it believes it would be impractical and invasive to search
for such material.
"Instagram has a clear set of rules about what is and
isn't allowed on the site," a spokeswoman told the BBC.
"We encourage people who come across illegal or
inappropriate content to report it to us using the built-in reporting tools
next to every photo, video or comment, so we can take action.
"People can't buy things on Instagram, we are simply a
place where people share photos and videos."
Among Instagram's "report photo/video" choices is the
option to identify suspected drug use.
The BBC understands Facebook's staff aim to review posts
flagged to either of its social networks within 48 hours. They also have the
option of blocking terms classed as "bad hashtags" - ones that
promote banned activities - if they are mentioned in the press or in user
reports.
The only content Facebook does actively search for is images
of child abuse.
Hidden identities
Most of the drugs-related activity appears to be taking
place in the US.
"Just getting a few packs ready for tomorrow morning...
Place your order today, it gets shipped out at 8AM tomorrow," read one
post placed beneath an image of bags of marijuana.
Another picture showed a variety of pills, adding: "$2
a pop for xans, $10 a pop for roxys."
This refers to Xanax, a psychoactive anxiety treatment, and
Roxicodone, an opiate used to treat pain.
Both require prescriptions in the US and the UK, but are
sometimes bought on the black market.
Crystals of MDMA and other amphetamine-related substances
were among other drugs advertised via photos and videos.
In many cases the buyer and seller arranged to finalise
their deals using WhatsApp or Kik - instant messaging apps in which they could
keep messages private. Like Instagram, accounts can be set up on these services
without revealing either party's true identity.
Class-A drugs
Instagram is not the only social network on which drugs are
advertised.
The BBC has also seen instances of the practice in comments
below some videos on Google's YouTube service.
But while it is relatively common for the person who
uploaded a drug-themed photo or video on Instagram to be the one advertising
the sale of the substance, on YouTube the person posting the ad tends to do so
below videos belonging to others.
Like Facebook, Google relies on users reporting a problem
before taking action.
"We take user safety seriously and have guidelines that
prohibit any content encouraging dangerous, illegal activities," said a
spokeswoman for YouTube.
"This includes content promoting the sale of drugs.
YouTube's review teams respond to videos flagged for our attention around the
clock, removing millions of videos each year that violate our policies."
One drugs abuse researcher - who has advised the UN, World
Health Organization and the UK government - said he was concerned by what he
had seen.
"I'm not particularly sophisticated on the internet,
and it took me 10 seconds to see posts selling class-A drugs on
Instagram," said Prof Neil McKeganey, founder of the Centre for Drug
Misuse Research, in Glasgow.
"Here is a public space being used to trade some of the
most dangerous substances that we know are being abused.
"I absolutely feel there is a responsibility to take
proactive action.
"It seems to me far too serious for those who own the
companies that provide the public space through which this is occurring to
simply say it's up to contributors to bring this to their attention."
UK-based drugs treatment charity Addaction said it too
wanted social media companies to act "swiftly and vigilantly", adding
that it believed the companies could make a positive difference if they did.
"Social media is a great way of reaching out to
millions and millions of people," said spokesman Elliot Elam.
"That's why we'd like to see providers of these sites
work with organisations like ours, so they can find ways to engage with any
users who may be struggling with drug or alcohol problems."
Google and Facebook are not the only companies that rely on
user reports to indentify potential drugs deals.
Yahoo's blogging service Tumblr confirmed it had the same
policy.
"For legal reasons, we do not proactively monitor the
site," said a spokeswoman.
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