Wikipedia editors have expressed "shock and
dismay" at the discovery of hundreds of user accounts set up to make
paid-for entries.
Paid-for advocacy and the adoption of fake
"sockpuppet" identities for promotional purposes are against the free
web encyclopaedia's policies.
Sue Gardner, executive editor of the Wikimedia Foundation,
said "as many as several hundred" accounts were suspect.
Editors have blocked or banned more than 250 accounts, she
added.
"Our goal is to provide neutral, reliable information
for our readers, and anything that threatens that is a serious problem,"
said Ms Gardner.
"We are actively examining this situation and exploring
our options."
Wikipedia considers paid-for advocacy a "black
hat" practice, she said, that "violates the core principles that have
made Wikipedia so valuable for so many people."
The Wikimedia Foundation is a non-profit organisation that
operates Wikipedia, a free online encyclopaedia.
According to investigations by the service's editors, most
of the disputed entries appear to originate from a US company called Wiki-PR,
which claims to "build, manage, and translate Wikipedia pages for over
12,000 people and companies."
'Promotional tone'
The editors say promotional entries - which were posted by
an account called "Morning227" as well as by others - have been
commissioned by Silicon Valley dot-coms, small financial institutions, authors,
medical doctors, a musician and an oil company, amongst others.
Citations are taken from a number of blog-like websites that
accept "citizen journalist" material, including CrunchBase,
DigitalJournal.com and Technorati.com.
Entries "often have a promotional tone and always
contain material that is either neutral or that is flattering of their
subjects, never material that is critical or negative," Wikipedia said.
However, Wiki-PR disputed the idea it had broken Wikipedia's
rules by promoting or advertising its clients' agendas, saying it merely wanted
to ensure they were "presented accurately" on the site.
"The PR in Wiki-PR is a misnomer - we're a research and
writing firm," Jordan French, the firm's chief executive.
"We research the subject and write in an accurate and
properly referenced way about it, filling a hole at Wikipedia for many subjects
- concepts, companies, people, even astronomy - in which other editors lack an
interest.
"We're part of the fabric of Wikipedia - an integral
part - and useful where volunteers don't want to or cannot put in the time to
understand a subject, find sources, code, upload, and professionally monitor a
page. "
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