Cisco and Facebook have become unusual friends in a new
collaboration that offers free Wi-Fi to consumers who "check in" to a
participating business via a Facebook account.
The service, called Cisco Connected Mobile Experience with
Facebook Wi-Fi, promises to give consumers quick access to Wi-Fi at airports,
hotels and corner stores, according to officials and a Cisco blog posted
Wednesday.
Instead of going through a sometimes painful process of
finding and typing in a password for a Wi-Fi hotspot, a user with a smartphone,
tablet or laptop could connect to a business's Wi-Fi router and get directed to
the business's Facebook page. The user clicks a blue button and receives free
Wi-Fi access, Cisco and Facebook officials explained in an interview Thursday.
Facebook has also posted an FAQ to help users and businesses with the process.
For Cisco, the world's largest Wi-Fi equipment maker, the
collaboration will expand Cisco's potential to sell businesses a network
appliance called the Mobility Services Engine. Facebook, meanwhile, gains a
huge boost in its ongoing attempts to bring local ads to the social network's
more than 800 million monthly mobile users.
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Businesses that set up the service, meanwhile, get access to
anonymous, aggregated information on visitors to a store, such as age, gender
and location. A mall, hotel, airport or store can also follow where the most
users gather, for how long, and at what time of day to better offer them new
products, coupons or promotions.
"It might look like an unusual marriage, but we've got
the best of social networking and business intelligence combined," said
Chris Spain, vice president of product management at Cisco.
Google in July announced plans to offer free Wi-Fi to 7,000
Starbucks coffee shops in the U.S. using equipment and services from Level 3.
Asked if Facebook is in a race against Google to reach more
local businesses for ad opportunities, Facebook's Erick Tseng, head of mobile
products and strategy, downplayed the competitive angle. "We're really
excited about the local marketing opportunity with Facebook Wi-Fi, but have
nothing immediate to announce about how it ties to advertising," Tseng
said. "I don't know about any race [with Google], but we want to see as
many businesses as makes sense that want Facebook Wi-Fi. We decided there's no
better way than getting to the top with Cisco."
Partnering with Cisco, the world's largest networking
provider, gives Facebook access to large businesses that may have thousands of
local retail outlets and likely already run Cisco networking gear in their
network operations. "We have the best partner out there, from the
enterprise angle, and the world's biggest brains in the business," Tseng
said.
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